Privacy Policy
Privacy Policy
This Privacy Policy (“Policy”) sets out the basis on which Dammar & Partners Pte. Ltd. (“we”, “us”, or “our”) may collect, use, disclose, or otherwise process personal data of users in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Policy applies to personal data in our possession or under our control, including personal data in the possession of organizations we have engaged to collect, use, disclose, or process personal data for our purposes.
Personal Data
1. As used in this Policy:
• “Customer” refers to an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services.
• “Personal data” means data, whether true or not, about a customer who can be identified:
(a) from that data; or
(b) from that data and other information to which we have or are likely to have access.
2. Depending on the nature of your interaction with us, some examples of personal data we may collect include name, residential address, email address, and telephone number.
3. Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits).
Collection, Use, and Disclosure of Personal Data
4. We generally do not collect your personal data unless:
• (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorised by you to disclose your personal data to us (your “authorised representative”) after:
(i) you (or your authorised representative) have been notified of the purposes for which the data is collected, and
(ii) you (or your authorised representative) have provided written consent to the collection and usage of your personal data for those purposes; or
• (b) collection and use of personal data without consent is permitted or required by the PDPA or other applicable laws.
5. We may collect and use your personal data for any or all of the following purposes:
• (a) operating our website and/or its subdomains (“Website”);
• (b) providing and managing our services, including consulting and advisory services;
• (c) communicating with our customers and business partners;
• (d) processing transactions, including payments;
• (e) verifying your identity;
• (f) responding to queries, requests, applications, complaints, and feedback;
• (g) managing our relationship with you;
• (h) compliance with legal and regulatory requirements;
• (i) statistical analysis, reporting, and business planning;
• (j) any other purposes related to the above.
6. This Policy does not apply to aggregated information that does not include identifiable personal data.
7. We may disclose your personal data:
• (a) when required to enforce our legal agreements or policies;
• (b) for performing obligations related to services you requested;
• (c) to third-party service providers, agents, and other organizations engaged to perform functions relevant to our services;
• (d) where required by law or regulatory authorities; or
• (e) with your consent.
Withdrawing Your Consent
8. The consent you provide for the collection, use, and disclosure of your personal data will remain valid until withdrawn in writing. You may withdraw consent by submitting a request to our Data Protection Officer (DPO) at the contact details below.
9. Upon receiving a withdrawal request, we will process it within ten (10) business days and inform you of any consequences, including potential impact on the provision of our services.
Access to and Correction of Personal Data
10. If you wish to:
• (a) request access to a copy of the personal data we hold about you, or
• (b) request correction of any personal data,
you may submit a request in writing to our Data Protection Officer (DPO).
11. A reasonable fee may be charged for access requests, and we will inform you of the fee before processing.
12. We will respond within thirty (30) business days. If additional time is required, we will notify you in writing.
Protection of Personal Data
13. We implement administrative, physical, and technical measures to protect your personal data from unauthorised access, use, disclosure, modification, or disposal.
14. However, no data transmission over the internet is entirely secure, and while we strive to protect your information, we cannot guarantee absolute security.
Retention of Personal Data
15. We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable laws.
16. When no longer required, we will securely delete or anonymize the data.
Transfers of Personal Data Outside Singapore
17. We generally do not transfer personal data outside Singapore. If we do, we will ensure that it receives protection comparable to that under the PDPA.
Use of Cookies
18. Our website may use cookies to improve user experience and functionality.
19. You can manage or disable cookies through your browser settings.
20. Disabling cookies may affect website functionality.
External Websites
21. Our website may contain links to third-party websites. We are not responsible for the content or privacy policies of such websites.
22. Users should review the privacy policies of external websites before using them.
Data Protection Officer
23. If you have any inquiries, requests, or feedback about our data protection policies, you may contact:
Data Protection Officer (DPO)
Dammar & Partners Pte. Ltd.
160 Robinson Road, #14-04
Singapore Business Federation Center, Singapore 068914
Email: mail@dammarpartners.com
Effect of Policy and Updates
24. This Policy is to be read in conjunction with other notices and contractual agreements related to our collection, use, and disclosure of personal data.
25. We may update this Policy from time to time. The latest version will be available on our website. Continued use of our services constitutes acceptance of any changes.
Last Updated: 10.03.2025